Terms and Conditions
Updated: August 12, 2021
You must be thirteen (13) years of age or older to use Luhvee services. If you are under thirteen years of age you must use the account of a parent or guardian with their full consent and supervision. Users found to be under the age of thirteen will have their account terminated. Access and use of Luhvee sites is for personal and non-commercial use only. The Luhvee site, products and services may not under any circumstances be duplicated or reproduced in anyway, resold or reverse-engineered or used in anyway for commercial purposes without written consent.
By using the Luhvee website, products and services you agree that none of your user content submitted through your account will infringe upon the rights and safety of any person or entity, including by not limited to: illegal content, copyrights, trademarks, any personal, propriety or defamatory content.
While using the sites, products and services you agree not to:
- Impersonate any person or use any false or inaccurate contact information.
- Not to violate any person rights of others through harassment, defamation, stalking, threatening, or anything that would be considered in direct violation of human rights.
- Upload, post on social media, or transmit over any device anything that we qualify as offensive, abusive, hateful, exploitive in anyway, misleading, or unacceptable.
- Upload or transmit over any device and media any unauthorized spam of any kind, software viruses of any kind, or any computer code designed to have harmful effect on Luhvee (Hacking).
- Violate any laws
TERMS OF SALE:
Users must be 18 years or older and have a valid credit card to order products from the Luhvee Site. By signing up for an account you agree to provide accurate information assume complete responsibility for your actions and activities under your account. You are also accountable to safeguard your confidential user account information including your username and password. Never disclose your confidential account information to any third party. Luhvee accepts credit cards and PayPal as valid payment options. We do not accept cheques, cash or any other payment form. When making a purchase from the Luhvee site you agree to pay all charges and fees as they relate to your order. Product fees charged may be changed at any time, without notice. For orders shipping overseas: shipping rates exclude import duties, taxes, brokerage fees, custom fees and document preparation fees. The recipient of the package will be responsible for paying these additional fees, if applicable. Luhvee is not responsible for undeliverable addresses, it is the responsibility of the customer to ensure all shipping information is correctly inputted, and that a valid operational address is used. Failure to do so may result in the inability of the shipping carrier to deliver the order. In the case of international orders, due to COVID-19 some countries mail services may take longer than others, in these cases Luhvee is not responsible for extended delivery times due those delays. Please understand we cannot recover the shipping cost once the order has been ship. In these cases Luhvee Books cannot guarantee our ability to reship books, and we cannot guarantee the quality of books which have been returned and then reshipped. Any requests for reprints will be the responsibility of the customer. If we can reship a returned book it will be the responsibility of the customer to cover the shipping fees. Due to the personalized nature of our products, we do not accept returns. Should a manufacturing defect occur please contact us and we will be happy to issue a re-print, proof of the manufacturing defect will be required. We cannot and do not control customers personalization which includes photos and text. We see this personalization as personal and more importantly private. It is the customers responsibility to ensure that images uploaded are good quality and that proof-reading is done to ensure that any spelling errors, mistyping, any text errors or blurry images are corrected before print. Images that appear blurry may print poorly. Please note this also includes over zooming images which can lead to pixelation of images. We do not edit or proof-read books.We do not safeguard or have any warranties for theft or damage after delivery. Luhvee books is not responsible for lost or stolen packages. Should your package arrive damaged you must let us know within 24 hours of receiving the order. Please be sure to verify your address before submitting your order. Please ensure to have a safe location for your items to be delivered.
Luhvee reserves the right to terminate any account at any time for any reason. It is understood that upon account termination, this involved the complete deletion of the user account including all projects and data associated to the account.
All content on the Luhvee sites and all content produced by Luhvee including but not limited to graphic designs, text, creative concepts, software, trademarks, copyrights, intellectual property are the property of Luhvee. All Rights Reserved. In no way can any of the for mentioned content be reproduced, modified, downloaded, posted, transmitted or sold without the expressed written consent of Luhvee.
Luhvee is in no way responsible for users account content or the conduct online or offline of any user of the service. Luhvee is in no way responsible for any technical failures that may be experienced for any reason including any injury or damage resulting from the connection with the Internet or connection to our sites. Luhvee will not be responsible for any damages or losses as a result of our services or conduct online or offline of any user. By using Luhvee’s products and services you agree to indemnify and hold harmless Luhvee and all affiliates including employees, and partners from any liability made by any third party as a result of your use of the service that is in violation of the agreement set out here or any legal violation of the right of any third party.